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How Can We Help?

Check our common topics below or send us a message

Where can I download software, drivers, firmware, datasheets, and manuals?

All software, drivers, firmware updates, datasheets, and product manuals are available on our Downloads page. This includes:

  • Motion Studio (Windows configuration software)
  • USB drivers for all platforms
  • Firmware updates for MCP and Roboclaw series
  • User manuals and quick start guides
  • Product datasheets and specifications
Go to Downloads
Where can I find CAD models and dimensional drawings?

CAD models, dimensional drawings, and mechanical specifications are available on our Downloads page. Files are provided in common formats for easy integration into your design workflow.

View Downloads
Do you offer volume pricing or educational discounts?

Yes! We offer volume pricing for orders of 10+ units and special pricing for educational institutions and STEM programs. Contact our sales team using the form below for a custom quote.

What are your shipping options and delivery times?

We ship worldwide via UPS and USPS. Typical delivery times:

  • USA: 2-5 business days
  • Canada: 5-10 business days
  • International: 7-14 business days

Expedited shipping options are available at checkout.

Still need help? Contact us directly.
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Direct Contact

USA (Toll-Free)
International
Business Hours
Monday - Friday
8:00 AM - 5:00 PM PST
Response Time
Usually within 24-48 hours
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